Jack Welch focused attention on the future in GE’s 1989 annual report:
“We want GE to become a company where people come to work every day in a rush to try something they woke up thinking about the night before. We want them to go home from work wanting to talk about what they did that day, rather than try and forget. We want factories where the whistle blows and everyone wonders where the time went, and someone wonders aloud why we need a whistle.”
Welcome to HAPPY@WORK
HAPPY@WORK® measures organisational resilience and identifies, quickly and cost effectively, the causes of organisational under performance. Up to now, getting to grips with why organisations do not work as effectively as intended has been difficult, costly and time consuming.
The road to Happy@Work®
Staff Lacks Enthusiasm
- Staff continue to be enthusiastic in only 10% of organisations
- Enthusiasm increases productivity
- Enthusiasm creates innovation
- Enthusiasm produces customer satisfaction
- Enthusiasm leads to corporate resilience
To Gain Enthusiasm
- Let staff take pride in their work
- Let them use their intelligence and abilities
- Train staff for new skills
- Let staff organise their own work
- Develop pride in your firm with quality and ethics
- Remove obstacles that interfere with the staff's ability to do their work
- Don't focus on monitoring, motivating, and punishing people. Improve the system
Happy@Work will
- find current causes of firm's under-performance
- locate issues wherever they exist in the organisation
- develop increased organisational resilience through healthy change processes
- re-evaluate any changes introduced
