More Unrest Among the Tech Ranks - Quality Associates

In a study that included employees at several large tech companies, researchers found that workers view their employers in an increasingly negative light - mainly because managers don't understand the reasons employees are upset.

Researchers found that, overall, workers want work that's challenging and that feeds their self-worth, something managers can provide even in an industry that's been hard hit by layoffs, pay cuts and shutdowns.

The study, released last week, found that people relate to their work on a personal level, basing much of their satisfaction on whether their job provides them a sense of confidence or control over their destinies.

"Employees are not apathetic or indifferent, as many suppose. In fact, people have very strong emotions about their work", researchers wrote.

Date: 7 February 2003