Happy At Work dark grey logo

HAPPY@WORK - The Process

  1. Our analysis involves an on-line questionnaire that is undertaken by a number of managers and supervisors.

  2. The questionnaire is short and takes no more than 10 minutes to complete. The system can handle unlimited sample sizes from any number of locations across the world. This means that the process is low on time consumption, convenient for respondents, and very fast.

  3. The questionnaire enables us to determine the areas of workplace organisation that are providing the staff with their biggest worries.

  4. Our system uses source data that avoids the need for judgmental inputs by respondents. Instead, using web based data collection; it builds a database by asking questions about observable practices and processes and links these to diagnostic outputs through an inference engine model. Key inputs, driving issues identified in the outputs, can be traced back to complete the diagnostic process. The outputs are not just parametric descriptions of peoples' perceptions, but indexes of specific characteristics of the organisation, where there are known causal relationships with its ability to change, providing staff with satisfying jobs and generating self-motivation

  5. The information in the Database is analysed by our Diagnostic Tool producing 15 outputs that are ranked, measuring the resilience of the organisation and indicating clearly, which areas are of concern to staff.

  6. Successful organisations operate as adaptive networks of knowledge workers. Self-direction and control are more appropriate than conventional management control. Graphical reports (see below) are used as a measure of the 15 dimensions of the causes of resentment/resilience.

    Structural Analysis

  7. The system produces a measure of the resilience of an organisation as a percentage of a theoretical 100% perfectly resilient organisation.

  8. Traditional discovery processes are costly because they usually involve many hours of expensive management and/or consultants' time. Our system identifies the causes of organisational under performance, in real time. Its databases can be queried to locate performance blocking issues, wherever they exist in the organization or department, by function, level, or level within function; objectively and with rigor - targeting current problems and their causes, not history.

  9. Enlightened with the HAPPY@WORK® analysis, the CEO alone or with senior managers can decide how to move forward.