Testimonials

• Lewis S. Stuart
  
  

  "I thought I should let you know that our system was audited today and that we have been approved for registration. We only had one observation and that is only the third time in 13 years that the auditor has had that. He was also highly complementary on the manual and procedures and rated them as of the best he has seen."

  "Well done on your efforts! Next step ISO 9001:2000."

• Graham A. Thom (Managing Director) - Grampian International Freight Ltd.
  
  

  "Please find enclosed one copy of contract number 153 duly signed. We are pleased to be continuing our working relationship with Quality Associates."

  "May I take this opportunity in thanking your company and especially Ian and Doug for the professional, efficient and thorough service provided. We specially appreciate how they have blended into the Grampian culture and we see them very much as part of our team."

• Alicia Welsh (SAIC Group Quality Assurance Manager) - SAIC Ltd.
  
  

  "In May of 1997, SAIC Ltd. embarked on the quest for ISO 9002 certification.
  The task seemed daunting, however, with the help, support and guidance of Quality Associates (QA), unconditional certification was achieved in December of that year. The practical, common sense, no nonsense approach of the staff made it a pleasant and worthwhile experience. Their ability to take each of the ISO clauses and relate them directly to our business ensured that we were ready for our first external audit by SGS Yarsley less than six months after commencing the task. The comprehensive auditor training that they gave us enabled us to maintain our system to a very high standard. We are proud of the fact that we have never received a major non-conformance from our external assessors and on several occasions they have praised us for the standard of internal auditing, all thanks to the discipline and rigor driven home to us by QA.

  "I would have no hesitation in recommending them to any company who wish to achieve ISO 9000 in a cost effective and efficient manner. The benefits, like the many favourable memories, remain long after QA have completed their work."

• Stuart C.MacBride (Chairman & C.E.O.) - Trinity International Services Ltd.
  
  

  "Your industry seems to be full of charlatans, but then again when the name "consultant" is used it is all too often the case that only the first three letters are applicable. It has been a great experience to find an organisation to whom this does not apply. We have welcomed and followed your guidance and it has strengthened our company immensely."

• Neil C. Nivet (Finance Director) - Trinity International Services Ltd.
  
  

  "Trinity have had the pleasure of being associated with AQA since late 1993. They were firstly recommended to Trinity by Napier College as consultants and advisers for our project to qualify BS 5750:1987. Their professionalism and dedication have in large part been responsible for our successful accreditation to the current standard BS EN ISO 9002:1994 and we have no hesitation whatever in recommending them to any company who wish to improve their quality awareness and understanding.

  AQA's attention to detail is also well worthy of mention, their audit course which four of our personnel attended has now very successfully been utilised in controlling and improving our quality system. Thus with AQA's assistance, we have now a fully functioning quality management system which with their advice and assistance we are able to objectively control ourselves."

• Chris Malins (Managing Director) - Prestaroy Ltd.
  
  

  "Prestaroy Ltd. have used the services of Aberdeen Quality Associates Ltd. in two main areas:

  • Training of internal auditors of Quality Management Systems

    "Five Prestaroy staff have attended three Auditor training courses run by AQA Ltd. Indeed, I attended the first one myself and am able to give as personal assessment of the course content, the presentation, the documentation and the benefit that I personally gained from my attendance."

    "My overall impression was that the course first of all set the scene for the process of the audit by establishing what Quality assurance was, why the need for it arose, the purpose of, (and necessity for), regular and continuous audits and review. This took account of the fact that the attendees on the course all had different backgrounds and differing perceptions of what quality assurance and auditing were all about and clarified for us all that if we were to carry out audits we should and indeed must understand what we are auditing."

    "The presentation of the course was first class. There were always three presenters present who took it in turn to present the particular subject matter and lead the ensuing discussions. Ample use was made of visual aid material and video tapes were used to great effect."

    The documentation for the course covered all aspects of the syllabus in great detail - there was no need to take copious notes as everything discussed was documented in the course manual. There was more than one sample type of each typical form or document contained within the manual and the various Audit Technique Sheets, Work Sheets and Audit Scenarios used throughout the course gave us a thorough understanding of the mechanics of the audit process."

    "We all benefited greatly from the various discussions that took place and gained a great deal from the personal experiences of the presenters who freely shared their experiences with us and identified the pitfalls to avoid an the best way to benefit from the audit process."

    "I have no hesitation or reservations about recommending thus course and AQA Ltd. to any prospective customers."

  • "Consultancy services in the preparation of Quality System documentation to BS EN ISO 9001 standard."

    "One of AQA's consultants worked with us for several months advising us on the development of our quality system. The information he imparted to us and the extremely helpful and friendly way in which he did it was of great benefit to us in preparing ourselves for a third party assessment."

    Prior to being assessed by BMT.QA another of AQA's consultants carried out a two day audit on our company. Again the friendly easy to work with attitude coupled with the professionalism of the company was very much in evidence."

    "I gather that all AQA consultants are trained lead assessors."

    "Again, I can only re-iterate what I said about the above training course. AQA provided us with a first class service in a manner which we were able to relate to very easily. I have no hesitation or reservation about recommending them to any prospective customers."